Job Description

Sales Specialist

At Heights Wellness Retreat, we believe that every person is an unstoppable force in their own lifeand wellness is the catalyst that makes that transformation possible. We're not just a retreat; we're a sanctuary where physical, emotional, mental, and spiritual well-being intersect. Our Cloud 9 Experience is more than a promiseit's a way of life. And now, we're looking for a passionate and purpose-driven Sales Specialist to help guests embrace their full potential through personalized membership paths. This is a sales role built on relationships, empathy, and expert communication. Serene and Tranquil Areas Best-in-the industry equipment Innovated therapies Technology and more

Responsibilities:

• Lead personalized consultations to understand each guest's wellness goals.
• Present tailored membership options and guide guests through their next steps.
• Promote the therapeutic/wellness benefits of massage therapy, skin therapy and wellness therapies.
• Support daily Retreat operations including check-in, transitions, and front desk excellence.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Collaborate with therapists and team members to ensure a seamless, elevated experience.

Qualifications:

• 1-3 years of experience in sales, guest services, or a wellness-focused environment.
• Previous experience in membership sales is required.
• Natural ability to connect, listen, and inspire trust.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Thrives in collaborative team settings.

Benefits/Perks:

• Flexible Scheduling
• Growth Opportunities
• Paid Training
• Employee Discounts
• Digital Workspace
• Stunning Retreats
• Competitive Pay with Commission and Bonus Opportunities
• Birthdays Off

Company Overview At Heights Wellness Retreat, we believe wellness starts from withinand that includes our team. We're more than just a spa; we're a sanctuary dedicated to nurturing not only our guests' journeys, but our team members' personal and professional growth. When you join Heights Wellness Retreat, you're not just starting a jobyou're joining a movement dedicated to lifting others and yourself. Let us help you rise to your full potential. Core Values:

• Anything is Possible
• Lead with Heart
• Purpose over Pride
• Fiercely Obsessed with Success

Compensation: $12.00 - $17.00 per hour

At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.

We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.

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