Classification Title:
Application Developer Analyst II
Classification Minimum Requirements:
Associate’s degree and two years of relevant Salesforce experience; or a high school diploma or equivalent and four years of relevant Salesforce experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required Salesforce experience
Job Description:
System Admin Duties: Provide primary administrative support for the college’s web-based CRM solution (Salesforce). This will include providing end user support, custom business solution enhancements, data integrations, reporting.
Salesforce enhancement/development projects: Assist in gathering requirements and project specifications. Consult with business stakeholders, end users and development project team members to define, document, design, develop or enhance CRM features and custom applications. Custom Flow development, layouts and integration of third-party plug-ins.
Troubleshoot and resolve user issues and/or work with the appropriate IT resources to resolve them.
Develop end user training related to CRM functionality and best practices.
Develop internal technical documentation related to CRM development and enhancements.
Perform other duties in support of the department’s mission, as assigned by supervisor.
Expected Salary:
$80,000.00
Required Qualifications:
Associate’s degree and two years of relevant Salesforce experience; or a high school diploma or equivalent and four years of relevant Salesforce experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required Salesforce experience
Preferred:Education and Training:
Salesforce Administrator Certification(s) preferred
Special Instructions to Applicants:
In order to be considered, you must upload your cover letter and resume.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Health Assessment Required:No
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